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Tenant Guide
Registration
There is no charge for registering with us.

Applying for a tenancy
Once a suitable property has been found you will be required to complete an Application Form. Every individual over the age of 18 who will be residing in the property must complete a separate form.

Referencing, Credit Searches and Booking Fee
Until a signed and completed Application Form(s) is received together with a Booking Fee of £300.00 (Three Hundred Pounds) the property cannot be reserved.

All applicants will be referenced and thorough credit searches undertaken. If information supplied is inaccurate or results in an adverse report being received from our Referencing Agents the application will be rejected and the Booking Fee retained.

If for any reason the property is withdrawn by the landlord the Booking Fee paid against that property will be returned in full. If for any reason an applicant decides not to proceed or any adverse credit history has not been disclosed the Booking Fee paid will be retained.

Guarantors
In some instances a Guarantor may be required. If this is the case the Guarantor will be referenced and subject to a credit search in the same manner as the applicant and must be able to show sufficient income or savings to cover the rental payments in the event that the tenant defaults for whatever reason.

Tenancy Agreement
Once all satisfactory references have been obtained and a moving date agreed an Assured Shorthold Tenancy Agreement will be drawn up ready for signing by the tenant (and if required the Guarantor). Under no circumstances will the tenancy commence until the Agreement has been signed by all parties.

Security Deposit
Under the provisions of the United Kingdom Housing Act 2004 every landlord or letting agent that takes a deposit for an assured shorthold tenancy in England and Wales must join a tenancy deposit scheme. The new regulations came into effect from 6 April, 2007.
The Security Deposit will be held and protected by Landlords chosen scheme: Anyone one of them below

- Mydeposits, an insurance-backed scheme.
- The Dispute Service (TDS), an insurance-backed scheme
- The Deposit Protection Service (The DPS), a custodial scheme

Tenant Application Fee & Additional Guarantor Fee
An Application Fee is payable. This fee incorporates an administration charge, the referencing charge and a contribution towards the preparation of the Tenancy Agreement.

Payment of First Month's Rent & Security Deposit
The first month's rent, Security Deposit and balance of any fees outstanding must be paid on or before the commencement of the tenancy. Payment must be by cleared funds i.e. Bankers Draft, Building Society Cheque, Cash or Bank Transfer. Personal or company cheques will only be accepted if paid at least ten working days before the agreed tenancy commencement date.

Payment of Rent
Rent is paid monthly in advance. All rental payments (after the deposit and initial month's rent have been paid) must be paid by Standing Order. A Standing Order Mandate will be prepared for you to sign at the same time as signing the tenancy agreement.

Renewal of Tenancy
A charge will be made for the renewal of any tenancy agreement.

Inventory
Where Abbey Mews manage the property an Inventory will be prepared listing the contents and the overall condition of the property. The tenant will be handed two copies (one to be retained) of the Inventory with the keys to the property at the commencement of the tenancy. The inventory and associated comments should be checked carefully and adjustments made where necessary. The checked inventory must be returned to Abbey Mews within seven days of the commencement of the tenancy.

Utility Payments
Utility accounts - electricity, gas, oil and water - will be transferred into the tenant's name at the commencement of the tenancy. However, it is advisable for the tenants to also confirm this direct with the utility companies. At the end of a tenancy the utility companies will be informed and final readings passed to them. Again it is advisable for the tenant to confirm this directly with the service provider.

Council Tax
The tenant will be responsible for payment of the Council Tax to the local authority who will be informed of the commencement date of the tenancy.

Telephone Connections
If you wish the telephone to be connected at the time of occupation then the provider (ie British Telecom) should be contacted at least seven working days in advance. Any reconnection fee(s) is the responsibility of the tenant(s).

Mail Redirection
Mail addressed to the Landlord should be redirected to the Abbey Mews .

Pets
The acceptance of pets in any property is at the discretion of the landlord. In all cases without exception, the tenant must undertake to have the carpets professionally cleaned and treated against infestation at the end of the tenancy. Abbey Mews will arrange for this to be carried out and deducted from the Security Deposit. If the tenant makes their own arrangements to have the work carried out a receipt must be provided.

Insurance
Tenants are strongly advised to insure their own possessions. This is not the responsibility of the Landlord, nor will the Landlord's insurance cover accidental damage caused by the Tenant.

Commencement of Tenancy
A date and time will be arranged for the tenant (and if applicable the guarantor) to come into the office and sign the Tenancy Agreement, collect the keys and make initial payment.

Property Inspections
If we are instructed as managing agents for your property, we will carry out quarterly inspections to assess the condition of the property and that everything is being kept in a satisfactory condition. We will always arrange this with you at a mutually convenient time.

Termination of Tenancy
It is the tenant's responsibility to inform the utility companies of their occupation of the property at the commencement of the tenancy, and to pay council tax to the local authority. Students, who may be exempt from the payment of council tax, are responsible for informing the Local Authority of this.
London Office: 020 8993 0668
Email: info@abbeymews.co.uk

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